Have Questions? | Habe Fragen?
Located in Vancouver BC, Canada’s coffee capital, Ethical Bean roasts only the best Fairtrade certified organic coffee. As a company they pride themselves in being both just and better in everything that they do. Whether through programs that respect the earth and its farmers or by leaving a minimal environmental footprint, they are constantly seeking new ways to do the right thing, just better isn’t just their tagline, it’s the standard by which they live and breathe.
Features:
- 2 bags of bold dark roast whole bean coffee 908 g (2 lb.)
- Fairtrade certified
- Organic certified by QAI
- Certified by BC Kosher
- Each bag has a QR code that allows a scan with the Ethical Bean Coffee app to trace the coffee’s unique journey from crop to cup
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@filisco.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@filisco.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items or gift cards.