Due to the perishable nature of this item, orders do NOT ship over the weekend. Orders only ship Monday, Tuesday and Wednesday for Wednesday, Thursday, Friday deliveries.
Kobe Style Beef Inc. is a company dedicated to quality Wagyu Beef. World renowned for its buttery flavour, velvet texture and succulent juiciness, the beef originates from Japanese Wagyu sires and the best of North American Angus mother cows. This combination makes the best product available for the defined palette to enjoy. The animals are fed a special diet consisting of mixed grains along with high-fibre content, raised in a humane environment with plenty of fresh air and clean water to drink.
Features:
- 6 rib eye steaks– 340 g (12 oz.) each
- Average marbling score of 8 (minimum of 7)
- Keep frozen
- Open parcel upon arrival
- Packing should be intact (no damaged seal, leaks, etc.)
- Product may be received to chilled state and can be frozen
- Product should be refrigerated or frozen immediately upon receiving
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We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@filisco.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@filisco.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items or gift cards.