Manufacturer’s Customer Service Phone #:
1-800-363-6443
The Deland Grand electric fireplace is certain to become the focal point of any room. This ï¬replace features the Real Flame Grand Series ï¬rebox, which is 30% larger than our standard ï¬rebox and has incredible realism and clarity.
Features:
- Colours: grey or white
- Heat output: 5,000 BTUs
- Heating power: 120V/60Hz, 1,500W, 12.5 amps
- Constructed of solid wood, veneered MDF and powder coated steel
- Adjustable thermostat settings: 22, 24, 26, 28, 30, 37 °C (72, 75, 78, 82, 86, 99 °F)
- Provides supplemental heat for rooms up to 93 m ² (1000 ft. ²)
- Thermostat turns off when desired temperature is reached. Turn heat option off to enjoy heatless flames year-round
- Five flame brightness levels
- Various timer intervals ranging from 10 minutes to 9 hours
- Hardwood veneered mantel
- Includes remote control, and 1,83 m (72 in.) power cord with lay-flat plug
- Fireplace supports up to 13.6 kg (30 lb). Do not place TV on the mantel
- Plugs into a standard outlet
- cUL and FCC certified
- Assembly required
- Country of manufacture: China
Specifications:
- Dimensions (L × W × H):
- 39.37 cm × 160.02 cm × 114.61 cm (15.5 in. × 63 in. × 45.12 in.)
- Weight: 70.45 kg (155 lb.)
- Firebox: 13 cm x 4.7 cm x 9.45 cm (33.5 in. x 12 in. x 24 in.)
- Weight: 17.3 kg (44 lb.)
- 2 year limited
If you have any questions regarding this product, assembly of furniture or operation of the product, please call 1-800-363-6443 and ask for the Customer Service Department related to shopsmartcanada.
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We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@filisco.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@filisco.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items or gift cards.